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Communication management is the process of planning and implementation, monitoring and revising internal and external channels of communication linked to a business or technology. It involves the creation of corporate communication strategies, drafting new communication directives and integrating those directives into existing business processes to meet goals.
Effective project communication management can increase the efficiency and productivity of teams, especially when managers and employees work remotely. It makes sure that everyone is aware of their role and how they contribute towards the goals of the project and the current status of the project. Communication can be a struggle to manage however there are a variety of tools available to aid in the process. For instance, a tool for team communication like Wrike permits managers and employees to use a an integrated platform for communication regarding projects and team discussions.
A communication plan may be created during project planning to help clarify the roles and responsibilities of all the stakeholders involved in the project. This includes identifying when updates will be scheduled and when they will be delivered. The plan for communication should provide contact information for each project stakeholder, and state how they will be updated (for instance, by email or in person).
Effective communication management is vital to success especially as work is separated from location and more employees join remote teams. You can improve the odds of the project’s success and keep your team members engaged and satisfied by using the right tools and strategies. Find out more about the ways that USC’s Master of Communication Management degree will provide you with an understanding of the most recent trends in communication and tools to help you become more effective as a manager of communications.